

CEO — when you need independent, strategic executive-level ERP expertise you can trust, you need The ERP Doctor
Dr James A Robertson PrEng
Professional Engineer | Strategic Executive-Level Expert ERP Advisor | Facilitator | Trainer
With decades of experience diagnosing, remediating and optimising ERP systems, The ERP Doctor applies disciplined engineering methods to deliver clarity, control and measurable strategic executive value. His work bridges the gap between technology and leadership, enabling CEOs and C-Suite executives to extract the full strategic power of their ERP investments.
From Strategic Project Leadership that ensures high-value ERP outcomes, to CEO Advisory and Coaching that strengthen executive custody and decision capability; from intensive ERP Pulse Measurements© that diagnose the root causes of failure and prescribe precise corrective actions, to focused Executive Briefings that reveal why performance is falling short — and what to do about it — and comprehensive Four-Day Senior-Management Courses that equip leadership teams to act decisively — The ERP Doctor offers a structured continuum of professional services designed to help executives take charge of their ERP and achieve exceptional results.
Each engagement is engineered to achieve one outcome: an ERP that delivers exceptional strategic and operational performance at the executive level.


Dr James A Robertson PrEng
The ERP Doctor
Hi,
I’m a Professional Engineer with 38 years of experience applying engineering principles to ERP — I love to help organisations to liberate the full value of their ERP Investment at the strategic executive level.
- Author of book The Critical Factors for Information Technology Investment Success (delegates and clients will receive a free pdf copy).
- Creator of the ERP Doctor ERP Accelerator© — a proven methodology for lifting ERP performance.
- Conducted dozens of ERP Pulse Measurement© reviews to diagnose underperforming systems and prescribe solutions.
- Worked with many leading ERP platforms across multiple industries — troubleshooting and fixing root causes.
- Decades of executive-level experience — able to speak the C-Suite’s language with clarity and relevance.
- Delivered over 66 courses and executive briefings, including Why Your ERP Is Not Delivering and How to Fix It.
- Retired military commander (Lieutenant Colonel) — disciplined in ensuring the right information is available at the right time to make the right decisions -- wrong decisions get own forces killed.
- Grounded in economics — understanding how business generates profit.
- Strong strategic background — focusing on why an organization exists and how it thrives.
- Guided the development of numerous strategically innovative software solutions. Acts as a translator between ERP technicians and executives.
- Recognized thought leader in ERP Precision Configuration©.
Today, I help CEOs whose ERP systems are not delivering what was promised to achieve exceptional outcomes.
Whether remediation, re-implementation or replacement is required, I apply the ERP Accelerator© Methodology to unlock exceptional strategic and competitive value.
Professional Services Overview
Below is a summary of the professional services offered by The ERP Doctor, with links to detailed information on each engagement.
These offerings span strategic leadership, executive advisory, diagnostic, and training interventions — each designed to help executives take full command of their ERP and unlock its strategic potential.
The services listed in the sections below are as follows:
1. Strategic ERP Advisory at the CEO Level -- Guiding and coaching CEOs to achieve exceptional ERP value
2. Strategic ERP Project Leadership -- advisor to — and agent of — the CEO throughout the ERP project lifecycle
3. ERP Pulse Measurement© -- Two-Day Diagnostic — Why Your ERP Isn’t Delivering and How to Fix It (No-Charge Guarantee)
4. Strategic ERP Executive Training -- Five-Hour Executive Briefing — “Why Your ERP Is Not Delivering and How to Fix It”
5. In-Depth Client Business ERP Team Training -- Four-Day Course — “Turbocharging Your ERP”
6. ERP Tender-Based Procurement -- Engineering-Grade Selection of the Right ERP Software and the Right Implementer
7. Facilitating ERP Precision Configuration© -- Engineering the Logical DNA of Your ERP for Strategic and Operational Excellence
8. Facilitating Development and Implementation of the Cubic Business Model© -- Precision Chart of Accounts and Dimensions — Powered by ERP Doctor GLBuilder© Software
Following this there are a number of sections setting out the reasons why engaging the ERP Doctor is a good idea.
